Terms of Use

Terms & Conditions

Last Updated: January 10, 2025

Please read these terms carefully before using our services.

Interpretation & Definitions

Interpretation

Words with capitalized initials have specific meanings under these conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

For the purpose of these Terms:

• Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of shares or voting rights in decision-making.
• Country: Argentina.
• Company: (referred to as "Company," "We," "Us," or "Our") means ServicePeakPoint, headquartered in Córdoba, Argentina.
• Device: Any internet-enabled device that can access the service, such as a computer, smartphone, or tablet.
• Service: Refers to the website and all available content on it.
• Terms: These Terms & Conditions constitute the full agreement between you and ServicePeakPoint regarding the use of the service.
• Third-Party Service: Any content (including data, information, products, or services) provided by third parties that may be displayed or accessible through the Service.
• Website: Refers to the ServicePeakPoint platform available at https://www.servicepeakpoint.com.
• You: Refers to an individual accessing or using the service, or a company or legal entity on behalf of which the individual is acting.

Acceptance of Terms

Use of the ServicePeakPoint platform is subject to these Terms & Conditions. These terms form a legally binding agreement between you and ServicePeakPoint, outlining rights and obligations related to the use of the service.

By accessing or using the service, you agree to be bound by these terms. These terms apply to all visitors, users, and any individuals who interact with the service. If you do not agree with these terms, you must not use the service.

The service is only available to individuals aged 18 and above. ServicePeakPoint reserves the right to deny access to users below this age.

By using the service, you also agree to our Privacy Policy, which details how we collect, store, and protect your personal data. We strongly recommend reviewing the Privacy Policy before using the service.

Links to Other Websites

The ServicePeakPoint platform may contain links to third-party websites or services. These external websites and services are not operated or controlled by ServicePeakPoint.

ServicePeakPoint assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that ServicePeakPoint shall not be liable for any damages or losses caused by reliance on third-party content, products, or services available through such links.

We strongly recommend reviewing the Terms & Conditions and Privacy Policies of any third-party websites or services before using them.

Termination

ServicePeakPoint reserves the right to immediately terminate or suspend your access to the service without prior notice for any reason, including but not limited to a violation of these Terms & Conditions.

Upon termination, your right to use the service ceases immediately, and you must refrain from any further use.

"AS IS" and "AS AVAILABLE" Disclaimer

The ServicePeakPoint platform is provided on an "AS IS" and "AS AVAILABLE" basis, with all faults and deficiencies, without any warranties. To the maximum extent permitted by applicable law, ServicePeakPoint, its affiliates, licensors, and suppliers explicitly disclaim all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
• Warranties arising from trade practices, usage, or business conduct.

ServicePeakPoint does not guarantee that:

• The service will meet your requirements or expectations.
• The results obtained will align with your expectations.
• The service will be error-free or function seamlessly with other software, systems, or services.
• The service will operate uninterrupted or meet performance and reliability standards.
• Any defects or issues will be corrected.

In jurisdictions where certain warranties or consumer rights cannot be excluded, these limitations apply only to the extent permitted by local laws.

Governing Law

The use of ServicePeakPoint is governed by the laws of the country where you reside. Additionally, usage may be subject to local, state, national, or international regulations.

Dispute Resolution

If you have any concerns or disputes regarding ServicePeakPoint, we encourage you to first attempt an informal resolution by contacting our support team. Our goal is to address and resolve your concerns quickly and efficiently.

Users in the European Union (EU)

If you are a consumer residing in the European Union, the laws of your home country apply to the protection of your consumer rights.

Compliance with United States Laws

You represent and warrant that:

• You are not a resident of any country subject to U.S. government sanctions or designated as a "terrorist-supporting" state.
• You are not listed on any U.S. government list of restricted or prohibited entities.

Compliance with these requirements is essential for using the service.

Severability & Waiver

Severability

If any provision of these Terms is deemed invalid or unenforceable, such provision will be modified and interpreted to the extent necessary to fulfill its original intent in compliance with applicable laws. The remaining provisions shall continue in full force and effect.

Waiver

Failure by either party to enforce any provision of these Terms shall not be considered a waiver of those rights in the future. Furthermore, tolerating a violation of these Terms shall not be interpreted as a waiver of any subsequent breaches.

Language Interpretation

If these Terms have been translated and made available to you, you agree that in the event of any dispute, the original English text shall prevail.

Changes to Terms

ServicePeakPoint reserves the right to modify or replace these Terms at its sole discretion at any time. In the event of significant changes, we will make reasonable efforts to notify you at least 30 days before the changes take effect. What constitutes a significant change will be determined solely by ServicePeakPoint.

By continuing to use the service after the revised Terms come into effect, you agree to the updated Terms. If you do not agree to the new Terms, you must discontinue using the service immediately.

Contact

If you have any questions regarding these Terms, please feel free to contact us through the following channels:

• Email: [email protected]
• Website: https://www.servicepeakpoint.com/contact
• Phone: +54 351 6789 4321